This position is primarily responsible for providing Level I and Level II technical support, both remotely and in person, to the assigned list of clients.
Employment Type: Full-Time
Reports To: Engineering Team Lead
FLSA Status: Non-Exempt
A valid Kentucky driver's license and a responsible driving record are required (to go onsite to client offices).
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skills, physical abilities and mental abilities required to perform the essential duties of this job. The work environment characteristics described are representative of those an employee encounters while performing the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
This job description is not an exclusive or exhaustive list of all job functions an employee in this position may be asked to perform. Duties, responsibilities and requirements can be added, changed, expanded or reduced by management to meet the business needs of the company.
Systems Solutions. does not discriminate on the basis of race, color, sex, religion, age, national origin, disability, or any other reason prohibited by law in provision of employment opportunities.